FAQ
Frequently asked questions
Can’t find what you need? Contact us and a person from the Zaptiz team will answer.
General
What is Zaptiz?
Zaptiz is a cloud business-software platform. Zaptiz Electrical runs electrical panel manufacturing businesses, Zaptiz Construction runs construction contracting businesses, and Zaptiz WorkHub runs tasks, KPIs, attendance and team performance for any company — each with AI built in.
Who is Zaptiz for?
Zaptiz Electrical serves electrical panel manufacturers and switchgear builders; Zaptiz Construction serves construction contractors — building, civil, infrastructure, interiors and MEP. Both are built for GST, INR and Indian business practice. Zaptiz WorkHub serves teams in any industry that want to manage tasks, KPIs and attendance.
Can I use Zaptiz from anywhere?
Yes. Both products are web applications that run in a modern browser on a computer, tablet or phone — there is nothing to install. Zaptiz Construction has a phone-friendly layout for site teams.
Does Zaptiz support multiple users?
Yes. Each company has its own users with roles. Zaptiz Electrical paid plans include 25 or 60 users, or unlimited on Enterprise. Zaptiz Construction plans are sized to your team.
Is Zaptiz suitable for small businesses?
Yes. Zaptiz Electrical is designed for panel shops of roughly 5 to 100 people, and Zaptiz Construction for anyone from a contractor running a handful of sites to firms with a procurement desk and QS team.
Can Zaptiz scale with my company?
Yes. Add users and AI capacity as you grow, switch on more workflows, and move to an Enterprise plan with unlimited users when you need it.
Products
What is Zaptiz Electrical?
An ERP for electrical panel manufacturers: CRM and quotations, AI-assisted BOMs from drawings and photos, requisitions and purchase orders, goods receipt and stores, production work orders with QC, dispatch, GST invoicing, Pay-Now payment links and financial reports.
What is Zaptiz Construction?
An ERP for construction contractors: leads and clients, BOQs with Excel import and rate analysis, contract award, project budgets and a cost ledger, material requests, POs and GRN, daily progress reports, labour and plant, quality, safety and snags, RA bills with retention, GST invoices and payments.
What is Zaptiz WorkHub?
A team-performance app for any industry: assign tasks and review submitted work, set KPI targets, track attendance and daily standups, grow skills, reward people, and see a leaderboard and performance reports. Its Zaptiz AI assistant works in 32 languages and stages every data change for approval.
Which product do I need?
If you design, build and supply electrical panels, choose Zaptiz Electrical. If you execute construction projects against a BOQ and bill your clients with RA bills, choose Zaptiz Construction. If you want to manage tasks, KPIs and attendance for any kind of team, choose Zaptiz WorkHub. If you are unsure, contact us and we will help you decide.
Security
Does Zaptiz support role-based permissions?
Yes. Access is controlled by role on every request. Zaptiz Electrical has job roles such as Sales, Purchase, Production and Accounts. Zaptiz Construction has nine company roles, project-team access and per-member control over who can see financial figures.
How is my data protected?
Data is isolated per company and served over TLS from Microsoft Azure in Central India. Sign-in supports two-factor authentication and alerts you to every login, sessions use secure HttpOnly cookies, and payment secrets are encrypted. See the Security page for details.
AI
Does Zaptiz use AI?
Yes — inside the workflows rather than as a separate chatbot. AI reads drawings, photos, price lists and supplier invoices, drafts BOMs, BOQs, quotations, purchase orders, goods receipts and bills, and answers questions about your own data.
What AI features are available?
Zaptiz Electrical: drawing and photo analysis, AI BOM generation, Quote Studio, price-list import, an AI assistant with charts and voice, and agents for follow-ups, procurement, collections, GST, production planning and a daily briefing. Zaptiz Construction: an AI assistant, BOQ generation, rate suggestions, an invoice and challan reader, procurement, RA bill drafting, cost-overrun, productivity, collections and GST agents, and a daily site briefing.
Will AI change my records without asking?
No. Agents prepare drafts — quotations, purchase orders, goods receipts, bills — and a person confirms them. Automatic sending, where it exists, is off by default and must be switched on by an admin.
Pricing & billing
Does Zaptiz integrate with payment providers?
Yes. You can connect your own Razorpay or Stripe account so customers pay your invoices through a payment link (UPI, cards and netbanking with Razorpay). The money goes straight to your account.
How much does Zaptiz cost?
Zaptiz Electrical starts with a 9-day free trial, then Business at ₹9,999 per month for up to 25 users or Pro at ₹14,999 per month for up to 60 users; Enterprise is custom from ₹29,999 per month. Prices exclude GST. Zaptiz Construction is priced to your users and projects — contact sales for a quote.
Getting started
Can I request a demo?
Yes. Book a demo and the Zaptiz team will walk you through the product for your industry, using workflows that match how you work.
How do I contact Zaptiz?
Use the contact form, or email sales@zaptiz.com for sales and demos and support@zaptiz.com for product help. Billing questions go to billing@zaptiz.com and privacy requests to privacy@zaptiz.com.
How long does it take to get started?
Sign-up takes minutes. Zaptiz Electrical has a guided onboarding wizard and can import products and supplier price lists; Zaptiz Construction walks you through company, tax and finance settings and can import BOQs from Excel.
Can Zaptiz work with Zoho Books?
Yes. Both products can push records such as customers, vendors, invoices and purchase orders to Zoho Books.
Still have a question?
Talk to the Zaptiz team — we will answer directly and help you decide whether Zaptiz fits.