Support

How can we help?

Find answers in the docs and guides, or reach the Zaptiz support team. Customers on paid plans get email and chat support.

  • Help center

    Inside Zaptiz Electrical, the support desk answers product questions with AI first and passes the same thread to our team when needed.

    Find help resources

  • Electrical documentation

    The Zaptiz Electrical user guide — every module and AI agent, step by step.

    docs.electrical.zaptiz.com

  • Construction documentation

    The Zaptiz Construction user guide.

    Open the guide

  • Guides

    Practical walkthroughs — first quotation, BOQ to RA bill, purchase to stock and safe use of AI agents.

    Browse guides

  • FAQ

    Short answers about products, AI, security, pricing and getting started.

    Read the FAQ

  • Contact support

    Email support@zaptiz.com with your company name and what you were doing when the issue happened.

    support@zaptiz.com

Billing questions — invoices, payments and renewals: billing@zaptiz.com

Security reports — please report privately to support@zaptiz.com